Associated e-Training & Consultancy

Becoming a Better Listener

Duration: Approx. 40 mins.

This product is an online product and is a Single user, 1 Year licence.

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Overview:

Having completed courses LO38, ‘An Introduction To Listening’, and LO39, ‘Removing The Barriers To Listening’, the learner will be motivated to discover how to finally become an effective listener. This course looks in detail at the various skills and behaviours that will enable him or her to do this. As a result, the learner will be both more competent and confident in all situations that require him or her to gather information, seek opinions or reveal attitudes.

What does this mean to the learner’s company?

Successful completion of this course, in tandem with the other two in the series, will result in an employee with the potential to become a highly effective listener. Good listeners who also possess good questioning skills (see the learning4business courses on this subject) are good communicators, and good communicators provide the innovation and drive that all organisations need.

Objectives:

The course covers:

Verbal and non-verbal attending behaviours that demonstrate active listening, and encourage communication

How listening self-discipline leads to better results

How observation of the speaker helps to interpret meaning

Having completed this course, the learner will be able to:

Bring about a positive outcome from interviews, discussions and conversations by listening and observing more effectively

Make objective judgments about the nature of what is being said thanks to ability to ‘listen beyond’ the verbal message

Recognise why others may have listened ineffectively, and take appropriate steps to assist them in remedying the situation

Price:

Normal Price: $150.00

Special Offer Price: $100.00

YOU SAVE: $50.00 (33%)

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